Empowering Middle Management

Learn how successful leaders work their magic on supervisory development and what it takes to maximise your potential as a leader.

WHO IS THE COURSE FOR?

Supervisors whether newly promoted or looking to lead more effectively in their workplace.

Managers whether developing themselves or the supervisors who report to them

WHAT YOU’LL LEARN

•How to design an action plan to meet your key organisational objectives

•How to leverage trust to build an effective culture in your workplace

•How to create a learning plan to enhance the areas that each team member needs to develop

•How to implement your personal development plan to achieve your career goals

COURSE OUTLINE

Module 1: Developing the skills of individuals and teams

Module 2: Being a trusted leader

Module 3: Planning for improvements

Module 4: Deliver an Improved Product or Service

EXPERT

Samantha Lauver-Marion is a veteran of Minor Hotels, with over a decade of rounded experience in operations, sales, communications and customer relationship management. Her latest role sees her lead student engagement at the Asian Institute of Hospitality Management. A graduate of Hospitality Management herself from Temple University in the US, she is also a certified trainer with a proven record of empowering students to succeed.